Privacy Policy
Privacy Policy for KLP Travel
Your privacy is important to us. This Privacy Policy explains how KLP Travel (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We collect information you provide to us directly when you use our service, which may include:
- Personal Details: Name, email address, phone number.
- Holiday Details: Destination preferences, travel dates, number of travellers (adults, children), budget, interests, special requirements, and any other information you provide about your desired holiday.
- Communication Data: Records of your correspondence with us.
We may also collect some non-personal technical data automatically when you visit our website, such as IP address, browser type, and usage data, to help us improve our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our travel research and recommendation service: Using your holiday details and preferences to find and curate suitable travel options for you.
- To communicate with you: Responding to your inquiries, providing updates on your research request, and sending you recommendations.
- To improve our services: Analysing user data (in an aggregated or anonymised form where possible) to understand how our services are used and make improvements.
- To comply with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties for their marketing purposes.
We may share your information only in the following limited circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf (e.g., email communication platforms, website hosting). These providers only have access to the personal information necessary to perform their functions and are required to protect it.
- With Third-Party Travel Providers (If Applicable to your model): If our service explicitly involves facilitating booking directly with third-party providers on your behalf or passing your details to them for booking purposes (this should be clearly stated in your service description), we would share relevant information required for the booking (e.g., name, dates, preferences) only with your consent or instruction. If your model is purely research & recommendation, you would state you don’t share booking details with third parties.
- Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services to you and for legitimate business purposes, such as complying with legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to receive your personal information in a portable format.
To exercise these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., links to travel providers’ booking pages). This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policies of any third-party site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
hello@klptravel.co.uk
Last Updated: 28/05/2025
