1. Terms and Conditions
Welcome to KLP Travel Terms and Conditions
Please read these Terms and Conditions carefully before using the services provided by KLP Travel (“we”, “us”, or “our”). By accessing or using our website and services, you agree to be bound by these Terms.
1. Our Service
KLP Travel provides a travel research and recommendation service. Based on the personal and holiday details you provide, our experts research potential travel options that we believe offer the best quality and value for your stated budget, rather than simply the lowest price. We aim to present you with curated options tailored to your needs and preferences.
Please note: We are primarily a research and recommendation service. While we may facilitate the booking process by providing links or instructions for booking with third-party providers (such as airlines, hotels, tour operators, etc.), we do not directly provide, own, or operate these travel services. Your contract for travel services will be with the respective third-party provider, not with KLP Travel.
2. Your Responsibilities
- Accurate Information: You agree to provide true, accurate, current, and complete information about yourself and your holiday requirements when using our service. We rely on this information to provide relevant recommendations.
- Reviewing Recommendations: You are responsible for carefully reviewing the recommendations we provide, including all details regarding flights, accommodation, activities, prices, dates, terms, and conditions, before making any booking.
- Third-Party Bookings: If you choose to book any travel services based on our recommendations, you will be entering into a contract directly with the third-party provider. You are responsible for understanding and agreeing to their terms and conditions, privacy policy, and any cancellation or change policies.
- Payments: You are responsible for making timely payments directly to the third-party providers for any bookings you make. We do not process or hold payments for these travel services unless explicitly stated otherwise for a specific service component (e.g., a separate research fee if applicable).
- Travel Documents: You are solely responsible for ensuring you have all necessary and valid travel documents (passports, visas, health certificates, etc.) required for your destination(s).
- Conduct: You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
3. Our Responsponsibilities & Limitations of Liability
- Expert Research: We will use our expertise to research and present travel options based on the information you provide and our criteria of quality and value.
- Information Accuracy: We strive to provide accurate information in our recommendations based on the data available to us at the time of research. However, prices, availability, and details of travel services provided by third parties can change rapidly. We cannot guarantee the accuracy or availability of any option presented at the time you view it.
- No Warranty on Third Parties: We do not endorse or make any representations or warranties regarding the services provided by third-party travel providers. We are not liable for any acts, errors, omissions, representations, warranties, breaches, or negligence of any such third-party providers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
- Force Majeure: We shall not be liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
- Limitation of Liability: To the maximum extent permitted by law, KLP Travel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; or (d) unauthorized access, use, or alteration of your transmissions or content.
4. Fees
- Our service involves a small planning fee, commission inclusion. Details of any applicable fees will be provided to you before commencing the service.
5. Cancellation and Changes
Any changes or cancellations to booked travel services must be made directly with the respective third-party provider according to their specific terms and conditions. We have no control over and are not responsible for their policies or processing of changes/cancellations.
6. Intellectual Property
The content on this website, including text, graphics, logos, and service marks, is the property of KLP Travel and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will indicate the date of the last update. Your continued use of the website and services after any changes constitute your acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at hello@klptravel.co.uk.
Last Updated: 28/05/2025
